wish平臺(tái)A+物流計(jì)劃常見(jiàn)問(wèn)題解答-ESG跨境

1、如何參加A+物流計(jì)劃？

若Wish商戶(hù)在Wish商戶(hù)平臺(tái)中開(kāi)啟的配送 /地域?qū)儆贏+物流計(jì)劃所支撐的 （見(jiàn)前文所列的 列表），則此商戶(hù)在該 /地域路向的訂單將被主動(dòng)納入A+物流計(jì)劃。

2、如何在商戶(hù)平臺(tái)查看A+物流計(jì)劃訂單

商戶(hù)可在商戶(hù)平臺(tái)的訂單>未實(shí)行的訂單頁(yè)面查看收到的A+物流計(jì)劃訂單。受影響的訂單會(huì)在“產(chǎn)品”旁邊顯示“A+物流計(jì)劃”標(biāo)志，如下所示：

上文所述的帶有“可選A+物流計(jì)劃”標(biāo)志的訂單如下所示：

請(qǐng)注意，如果Wish收到WishPost的物流跟蹤信息，顯示某個(gè)A+物流計(jì)劃訂單的物流單號(hào)已被合作物流服務(wù)商撤消，wish商戶(hù)平臺(tái)可能會(huì)將該訂單重新釋放給商戶(hù)，供商戶(hù)重新實(shí)行。在商戶(hù)平臺(tái)的訂單>未實(shí)行的訂單頁(yè)面，重新釋放的A+物流計(jì)劃訂單將顯示“A+物流單號(hào)被撤消”標(biāo)志：

這些訂單將從A+物流計(jì)劃中移除，需要商戶(hù)直發(fā)至用戶(hù)的配送地址。如需了解更多有關(guān)實(shí)行此類(lèi)重新釋放的訂單的信息，請(qǐng)參閱其他文章。

3、A+物流計(jì)劃訂單實(shí)行過(guò)程圖

符合A+物流計(jì)劃條件的訂單在商戶(hù)平臺(tái)上會(huì)顯示“A+物流計(jì)劃”標(biāo)記（見(jiàn)上圖）。商戶(hù)須按上述規(guī)定應(yīng)用適合的WishPost物流渠道（參見(jiàn)上文中“選擇恰當(dāng)?shù)奈锪髑缹?shí)行A+物流計(jì)劃訂單”部分），將訂單包裹配送至Wish商戶(hù)平臺(tái)和WishPost上顯示的指定倉(cāng)庫(kù)地址。

請(qǐng)參考下方所示的A+物流計(jì)劃訂單實(shí)行過(guò)程圖：

如果您對(duì)A+物流計(jì)劃還有其他疑問(wèn)，請(qǐng)與WishPost客服聯(lián)系，wish商戶(hù)平臺(tái)會(huì)盡快給您回答。

wish商戶(hù)官網(wǎng)原文詳情：

HowtojointheAdvancedLogisticsProgram

IfmerchantsenablethedestinationcountriessupportedbytheprogramintheirMerchantDashboard(seethesecondparagraphofthisarticleforadetailedlistofsupportedcountries),theordersboundfortheirenabledsupportedcountrieswillbeautomaticallyincludedintheAdvancedLogisticsProgram.

HowtoviewanAdvancedLogisticsProgramorderinMerchantDashboard

MerchantsmayseetheirAdvancedLogisticsProgramordersintheirMerchantDashboardOrders>UnfulfilledOrderspage.AffectedorderswillbemarkedwithanAdvancedLogisticsProgramflagnexttothe“Product”,asshownbelow:

Anorderdescribedaboveandmarkedwithan“OptionalAdvancedLogisticsProgram”flagisshownbelow:

NotethatifWishreceivesinformationfromWishPostindicatingthatthetrackinginformationforanAdvancedLogisticsProgramorderhasbeencancelledbythepartnercarrier,wemayre-releasetheordertomerchantsforfulfillmentagain.Are-releasedAdvancedLogisticsProgramorderwillbeshownwithan“A+TrackingNumberCancelled”flagintheMerchantDashboardOrders>UnfulfilledOrderspage:

TheseorderswillberemovedfromtheAdvancedLogisticsProgram,andmerchantsneedto shipthemdirectlytothecustomers’shippingaddress.Tolearnmoreaboutfulfillingthesetypesofre-releasedorders,pleaseconsultthisarticlefordetails.

High-levelflowchartforfulfillinganAdvancedLogisticsProgramorder

OrderseligibleforbeingfulfilledviatheAdvancedLogisticsProgram,ifmarkedwiththeAdvancedLogisticsProgramflagasshownabove,merchantsmustselecttheappropriateWishPostlogisticschannelbasedontherequirementsoutlinedabove(seeSelectingtheappropriatelogisticschannelafterreceivinganAdvancedLogisticsProgramorderpabove),andshiprelevantorderstothedesignatedwarehouseaddressnotedinMerchantDashboardandWishPost.

PleaseseebelowaflowchartforfulfillingAdvancedLogisticsProgramorders:

IfyouhavemorequestionsabouttheAdvancedLogisticsProgram,pleasedonothesitatetocontactWishPostCustomerServices,andwewillrespondtoyouassoonaspossible.

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