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wish平臺(tái)：中郵運(yùn)費(fèi)上漲常見(jiàn)問(wèn)題解答

2022-03-26

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wish平臺(tái)：中郵運(yùn)費(fèi)上漲常見(jiàn)問(wèn)題解答

為了應(yīng)對(duì)2018年6月1日開(kāi)始的中郵資費(fèi)上漲，幫助商戶避免潛在運(yùn)營(yíng)成本損失，將為使用過(guò)中郵及受其影響的相關(guān)*的促銷產(chǎn)品自動(dòng)上調(diào)運(yùn)費(fèi)。

wish商戶可隨時(shí)自行調(diào)整非促銷產(chǎn)品運(yùn)費(fèi)，調(diào)整方法包括手動(dòng)、CSV文件上傳或API。

在世界標(biāo)準(zhǔn)時(shí)間2018年5月29日00:00至2018年6月2日00:00期間，Wish將對(duì)所有促銷產(chǎn)品運(yùn)費(fèi)自動(dòng)進(jìn)行上調(diào)。

wish平臺(tái)鼓勵(lì)商戶審核并更新其促銷產(chǎn)品的運(yùn)費(fèi)，以便使所設(shè)運(yùn)費(fèi)準(zhǔn)確反映實(shí)際運(yùn)費(fèi)。如果產(chǎn)品運(yùn)費(fèi)未能準(zhǔn)確反映物流服務(wù)商/物流產(chǎn)品更新后的實(shí)際運(yùn)費(fèi)，將面臨產(chǎn)品展現(xiàn)量被降低的風(fēng)險(xiǎn)。

如何確定自動(dòng)的金額？

自動(dòng)上調(diào)運(yùn)費(fèi)將考慮促銷產(chǎn)品的下列信息：

產(chǎn)品已記錄重量的中位數(shù)（如果沒(méi)有重量記錄，以平均訂單金額為準(zhǔn)）
使用中郵及受其影響的相關(guān)物流服務(wù)商*的歷史訂單履行記錄
平郵/掛號(hào)物流選擇取決于產(chǎn)品是否需符合確認(rèn)妥投政策。確認(rèn)妥投政策要求必須提供最后一公里（掛號(hào)）物流信息。

受影響的相關(guān)物流服務(wù)商包括：中國(guó)、Wish郵-中國(guó)、4PX、安駿物流、CNE全球速達(dá)、出口易、ECFirstClass、飛特物流、OWE萬(wàn)歐國(guó)際、三態(tài)速遞、順豐國(guó)際、中外運(yùn)、UBI利通智能包裹、萬(wàn)邦物流、燕文物流、云途物流。

如何查看自動(dòng)更新之前的運(yùn)費(fèi)？

運(yùn)費(fèi)自動(dòng)上調(diào)后，商戶可在單個(gè)產(chǎn)品的“國(guó)際運(yùn)費(fèi)設(shè)置”頁(yè)面通過(guò)“自動(dòng)更新前的運(yùn)費(fèi)”查看之前的運(yùn)費(fèi)，或者聯(lián)系客戶經(jīng)理了解更多信息。

ChinaPost Shipping Price Increase (June 1st 2018) FAQ

To address the planned June 1, 2018 ChinaPost shipping price increases and to help merchants avoid potential disruption to operations, Wish will be automatically increasing shipping prices for promoted products that were historically fulfilled with ChinaPost and related affected carriers*. Merchants may adjust their shipping prices for non-promoted products themselves at any time in Wish, either manually or through CSV upload or API.
These automatic shipping price increases will be made by Wish for all promoted products between May 29, 2018 00:00 UTC to June 2, 2018 00:00 UTC.
Merchants are encouraged to review and update their promoted products’ shipping prices to accurately reflect their actual shipping prices. Products that are detected to be fulfilled through shipping carriers/service levels that do not accurately reflect their updated shipping price may experience decreased impressions.
How will the automatic shipping price increase be determined?
The automatic shipping price increases will take into account the promoted product’s:
median recorded weight (or average order value if there is no weight information recorded)
Historical fulfillment through ChinaPost and related affected carriers*
non-registered/registered service levels based on whether the product is subject to the Confirmed Delivery policy, which requires last-mile (registered) tracking
What are the related carriers affected by the planned June 1st, 2018 ChinaPost shipping price increases?
The related carriers affected include: ChinaAirPost, Post-ChinaPost, 4PX, AnjunExpress, CNEExpress, Chukou1, ECFirstClass, FlytExpress, OneWorldExpress, SFCService, SFInternational, Sinotrans, UBISmartParcel, Wanb, Yanwen, YunExpress.
Where can I view the previous shipping prices before the automatic update?
After the automatic shipping price increases are made, merchants may view their previous “shipping price before the automatic update” in their International Shipping Settings for an individual product, or contact their account manager for more information.