如何通過(guò)郵件溝通了解外貿(mào)客戶需求？-ESG跨境

在跟單的同時(shí)，須要經(jīng)常與客戶堅(jiān)持互動(dòng)，懂得客戶的其他需求，并告訴這個(gè)訂單的進(jìn)展情形，時(shí)刻讓客戶知道，你的業(yè)務(wù)進(jìn)展到哪一步。“早請(qǐng)示，晚匯報(bào)”，在生意場(chǎng)上也是須要的。假設(shè)一張訂單的周期是一個(gè)月，那每周一到兩封郵件，跟客戶堅(jiān)持接洽，確定是須要的。

一、郵件模板

Dear Clair,

How are you?

Per your current order, do you have some additional comments?

We're now doing the mass production for goods,and the color box with cartons will be completed next Wednesday.

It will take us roughly 7 days for packing and testing. And the final inspection time is OK for us after 10 days. Would you like us to do the internal inspection for you? Or ask the 3 T party to take the responsibility?

By the way , I would like to recommend you some new items. Please check another e-mail with full photos and descriptions.

Any interest, please keep me posted. I have all samples on hand, and could send them at any time.

I look forward to hearing from you soon.

Kind regards ,irt

Kerry Hu

二、常用語(yǔ)句

1. Your order KJ-520 will be finished 15 days earlier.

您這邊KJ-520的訂單，會(huì)提早15天完成。

2.Here attached the photos for some of our new products.

附上一些我們新產(chǎn)品的圖片。

3. Would you like SGS to take the responsibility for the final inspection?

請(qǐng)問(wèn)您盤(pán)算請(qǐng)通標(biāo)公司來(lái)負(fù)責(zé)最終驗(yàn)貨么?

4. We found a serious problem,and would like to discuss with you by phone. Are you free around 2 p.m. this afternoon in British time?

我們發(fā)明一個(gè)嚴(yán)重的問(wèn)題，愿望跟您電話討論一下。請(qǐng)問(wèn)您今天下午兩點(diǎn)有空么?

5.Do you agree that we should redo the color box?

請(qǐng)問(wèn)您贊成我們重做彩盒么?

以上就是懂得客戶需求的外貿(mào)模板，愿望能贊助各位買家更好地接洽客戶。

特別聲明：以上文章內(nèi)容僅代表作者本人觀點(diǎn)，不代表ESG跨境電商觀點(diǎn)或立場(chǎng)。如有關(guān)于作品內(nèi)容、版權(quán)或其它問(wèn)題請(qǐng)于作品發(fā)表后的30日內(nèi)與ESG跨境電商聯(lián)系。