如何閱讀亞馬遜訂單報(bào)告?-ESG跨境

如何閱讀亞馬遜訂單報(bào)告?

亞馬遜觀察
亞馬遜觀察
2022-03-26
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訂單報(bào)告生成完畢后,點(diǎn)擊【下載】按鈕,并將文件保存到您的本地硬盤。然后您可以在數(shù)據(jù)庫(kù)或電子表格程序(例如 Microsoft Access 或 Microsoft Excel)中打開(kāi)此文件。

閱讀訂單報(bào)告

訂單報(bào)告生成完畢后,點(diǎn)擊【下載】按鈕,并將文件保存到您的本地硬盤。然后您可以在數(shù)據(jù)庫(kù)或電子表格程序(例如 Microsoft Access 或 Microsoft Excel)中打開(kāi)此文件。

在您的報(bào)告中,一個(gè)訂單可能會(huì)列出幾行信息。如果無(wú)法將訂單的全部信息放入一行中(例如對(duì)一個(gè)訂單應(yīng)用多種促銷時(shí)),信息將分為多行列出。

如果您使用亞馬遜的可選稅費(fèi)計(jì)算服務(wù),那么商品稅、禮品包裝稅和配送稅金額將列在訂單報(bào)告中。關(guān)于所收稅費(fèi)的其他信息已包含在“稅收文檔庫(kù)”的“”報(bào)告中。


媒介類商品(圖書、音樂(lè)、影視)賣家

當(dāng)您為媒介類商品(圖書、音樂(lè)、影視)的 標(biāo)準(zhǔn)和加急配送啟用了縮短處理和運(yùn)輸時(shí)間時(shí),您的【訂單報(bào)告】中將永久顯示四個(gè)新的列:

  • 最早發(fā)貨日期

  • 最遲配送日期

  • 最早送達(dá)日期

  • 最遲送達(dá)日期


訂單報(bào)告字段定義

【訂單報(bào)告】中包含下列字段。

此列表并不詳盡。訂單報(bào)告可能還包含其他字段。請(qǐng)參閱定制信息和買家訂單信息字段。

列名定義
訂單編號(hào)

訂單編號(hào)

亞馬遜為訂單設(shè)置的唯一識(shí)別號(hào)碼。用于發(fā)貨確認(rèn)和下單后的處理。

示例: 058-3563777-5518068

訂單商品編號(hào)

訂單商品編號(hào)

亞馬遜為訂單中的商品提供的唯一識(shí)別號(hào)碼。用于發(fā)貨確認(rèn)和下單后的處理。
購(gòu)買日期

購(gòu)買日期

下單日期,采用“年/月/日”的格式。

注意: 如果不另行指定配送備貨時(shí)間,則表示您同意在此日期后的 2 個(gè)工作日內(nèi)配送訂單。

付款日期

付款日期

買家信用卡付款且訂單處理完畢的日期,采用“年/月/日”的格式。
買家電子郵箱

買家電子郵箱

買家的電子郵箱地址

示例:johndoe@somecompany.com

買家的全名

買家姓名

買家的全名

示例: John Doe

SKU

SKU

庫(kù)存單位。賣家為商品定義的唯一標(biāo)識(shí)。

示例: AA786936215595

商品名稱

商品名稱

商品詳情頁(yè)面和瀏覽器標(biāo)題欄中顯示的簡(jiǎn)短商品名稱。

示例: 滑雪板

購(gòu)買數(shù)量

購(gòu)買數(shù)量

購(gòu)買數(shù)量。
貨幣

貨幣

幣種

示例: 美元

商品價(jià)格

商品價(jià)格

買家為商品支付的價(jià)格。所有金額均為所有商品的對(duì)應(yīng)費(fèi)用總和,而非單價(jià)。

示例:

商品價(jià)格 = $10
數(shù)量 = 2
顯示的商品價(jià)格 = $20


禮品包裝價(jià)格

禮品包裝價(jià)格

買家為禮品包裝支付的價(jià)格。所有金額均為所有商品的對(duì)應(yīng)費(fèi)用總和,而非單價(jià)。
配送價(jià)格

配送價(jià)格

買家支付的配送費(fèi)用。所有金額均為所有商品的對(duì)應(yīng)費(fèi)用總和,而非單價(jià)。
商品稅

商品稅

買家為商品支付的相關(guān)稅費(fèi)。所有金額均為所有商品的對(duì)應(yīng)費(fèi)用總和,而非單價(jià)。
禮品包裝稅

禮品包裝稅

買家為禮品包裝支付的相關(guān)稅費(fèi)。所有金額均為所有商品的對(duì)應(yīng)費(fèi)用總和,而非單價(jià)。
配送服務(wù)

配送服務(wù)級(jí)別

買家在訂購(gòu)商品時(shí)選擇的配送類型;例如:標(biāo)準(zhǔn)、加急。
收件人姓名

收件人姓名

“收貨”地址的姓名字段。
收件人姓名 + 訂貨單編號(hào)當(dāng)企業(yè)買家為賣家自配送訂單提供亞馬遜訂貨單時(shí),可將此訂貨單編號(hào)附加到訂單詳情、訂單報(bào)告和商城網(wǎng)絡(luò)服務(wù)中的【收件人姓名】字段。如果貨件標(biāo)簽和裝箱單上已包含訂貨單編號(hào),或者出于其他原因而不想包含訂貨單編號(hào),請(qǐng)禁用此功能。有關(guān)更多信息,請(qǐng)參閱我們的“幫助”頁(yè)面:我需要了解哪些有關(guān)裝箱單和訂貨單編號(hào)的信息?
配送地址(3 列)

配送地址 1

“收貨”地址的第一行。
配送地址 2“收貨”地址的第二行。
配送地址 3“收貨”地址的第三行。
配送城市

配送城市

“收貨”地址所在的城市。
配送州

配送州

“收貨”地址所在的州、省或地區(qū)。因原產(chǎn)國(guó)而異。

注意: 縮寫可能因買家的輸入方式而異。

配送郵政編碼

配送郵政編碼

“收貨”地址的郵政編碼。值的格式取決于目的國(guó)家。
配送國(guó)家

配送國(guó)家

國(guó)際標(biāo)準(zhǔn)組織雙字母國(guó)家代碼(符合 ISO 3166-2 標(biāo)準(zhǔn))。

示例: US

禮品包裝類型

禮品包裝類型

買家選擇的禮品包裝類型。

示例: 生日氣球。

禮品贈(zèng)言文本

禮品贈(zèng)言文本

買家的禮品贈(zèng)言。
禮品包裝價(jià)格

禮品包裝價(jià)格

買家選擇的禮品包裝價(jià)格。
禮品包裝稅

禮品包裝稅

禮品包裝支付的稅費(fèi)。
商品促銷折扣

商品促銷折扣

對(duì)符合滿減或折扣促銷條件的訂單減免的金額。
商品促銷編號(hào)

商品促銷編號(hào)

與滿減或折扣促銷相關(guān)的促銷編號(hào)。
配送促銷折扣

配送促銷折扣

對(duì)符合免費(fèi)配送條件的訂單減免的金額。
配送促銷編號(hào)

配送促銷編號(hào)

與促銷相關(guān)的促銷編號(hào)。
配送說(shuō)明

配送說(shuō)明

其他配送說(shuō)明。
訂單渠道

訂單渠道

關(guān)于下單方式的信息。
訂單渠道實(shí)例

訂單渠道實(shí)例

關(guān)于下單方式的信息。
是否為企業(yè)訂單?

是否為企業(yè)訂單

表示訂單是否為 Amazon Business 買家所下。

示例:true、false

訂貨單編號(hào)

亞馬遜訂貨單編號(hào)

買家的訂貨單編號(hào)(適用于 Amazon Business 買家所下訂單)。買家包裹裝箱單或包裹貨件標(biāo)簽上必須包含此類訂貨單編號(hào)。有關(guān)裝箱單和亞馬遜訂貨單編號(hào)的更多信息,請(qǐng)點(diǎn)擊此處。
價(jià)格標(biāo)示

價(jià)格標(biāo)示

表示買家所使用的類型。了解有關(guān)企業(yè)商品價(jià)格的更多信息。(僅適用于 Amazon Business 賣家計(jì)劃。)
買家公司名稱

買家公司名稱

創(chuàng)建訂單的 Amazon Business 買家的注冊(cè)公司名稱。這是一個(gè)自由形式文本字段,可以輸入字母數(shù)字字符。(僅適用于 Amazon Business 賣家計(jì)劃。)

示例: Acme Business Supplies, Inc.

許可證持有人姓名

許可證持有人姓名

買家提供的專業(yè)許可證上的個(gè)人姓名。

示例: Jane Doe 12345

許可證號(hào)

許可證號(hào)

買家提供的專業(yè)許可證號(hào)。

示例: 12345

許可證狀態(tài)

許可證狀態(tài)

專業(yè)許可證號(hào)有效的狀態(tài)。

示例: TX

許可證有效期

license-expiration-date

買家提供的專業(yè)許可證的有效期。

示例: 2016-08-20

Address-Type

Address-Type

告知您買家的收貨地址是辦公地址還是住宅地址。

Number-of-items

Number-of-items
表示 ASIN 中包含的商品總數(shù)。
是否加入 Transparency 計(jì)劃?示例:true、false;表示 ASIN 是否加入 Transparency 計(jì)劃。了解更多信息。
全球快遞

is-global-express

表明訂單是否來(lái)自全球快遞計(jì)劃

示例:true、false

Notes:

  • 【purchase-order-number】是默認(rèn)添加的選項(xiàng),面向所有 Amazon Business 買家,可使用訂單報(bào)告列選擇器開(kāi)啟或關(guān)閉該字段。買家包裹裝箱單或包裹貨件標(biāo)簽上必須包含亞馬遜訂貨單編號(hào)。有關(guān)更多信息,請(qǐng)點(diǎn)擊此處。Amazon Business 買家可以同時(shí)選擇或取消選擇【企業(yè)買家】和【】,也可以單獨(dú)選擇或取消選擇【公司名稱】 。

  • 如果您使用 MWS API 檢索采用 XML 上傳數(shù)據(jù)的報(bào)告,則訂單報(bào)告還包含其他字段。請(qǐng)?jiān)L問(wèn)定制信息和買家訂單信息字段。

重要: 您的訂單報(bào)告現(xiàn)包含電子郵箱地址,您可以利用該地址聯(lián)系買家商談您與該買家之間的交易。請(qǐng)注意,如果您選擇使用該電子郵件地址與買家溝通,亞馬遜將會(huì)復(fù)制和存儲(chǔ)該電子郵件以及您與買家之間使用該服務(wù)進(jìn)行的所有后續(xù)溝通。使用這項(xiàng)服務(wù)表示您同意我們的做法。詳細(xì)了解買家與賣家消息服務(wù)。


CustomizationInfo 和 CustomerOrderInfo 字段

為了簡(jiǎn)化訂單報(bào)告,“訂單”報(bào)告上傳數(shù)據(jù)中僅包含以下 【CustomizationInfo】 和 【CustomerOrderInfo】 字段。

注意: 報(bào)告中的字段因賣家賬戶類型而異,因此,您在“訂單”報(bào)告上傳數(shù)據(jù)中只會(huì)看到下面的部分字段。


CustomizationInfo 字段

所有賣家
Condition指示商品的狀況
ConditionType狀況的子類型:提供關(guān)于商品狀況的額外詳細(xì)信息
SD-EndTime提供訂單的預(yù)計(jì)配送結(jié)束時(shí)間
SD-StartTime提供訂單的預(yù)計(jì)配送開(kāi)始時(shí)間
SD-WindowTZ指明預(yù)計(jì)配送結(jié)束時(shí)間和開(kāi)始時(shí)間的時(shí)區(qū)
ListingID您創(chuàng)建商品信息時(shí)由亞馬遜創(chuàng)建的編碼;由 4 個(gè)數(shù)字、1 個(gè)大寫字母和 6 個(gè)以上的數(shù)字組成
DateListed商品在的日期
UPC通用商品編碼
MarketplaceID編號(hào)
CompoundTitleASIN 的名稱,它可能包含商品類型等額外信息
Checkout by Amazon
CBAShipLabel為 Checkout by Amazon 訂單提供配送信息
orderChannel銷售 CBA 訂單的子渠道
SKU賣家為商品定義的唯一編號(hào)
PromotionId提供與訂單相關(guān)的促銷編號(hào)
sales-channel訂單的購(gòu)買渠道
Weight指示商品的重量
PromotionCode提供與訂單相關(guān)的促銷代碼
url下單時(shí)所在商城的主域


CustomerOrderInfo 字段

所有賣家
GiftOption禮品包裝描述

Read an Order Report

When an Order Report is ready, click the Download button and save the file to your local hard drive. You can then open it in a database or spreadsheet program, such as Microsoft Access or Microsoft Excel.

There may be several rows for an individual order in your report. If all of the order information does not fit on one row (such as when multiple promotions are applied to an order), the information will be split over multiple rows.

If you use Amazon’s optional tax calculation services, item tax, gift wrap tax, and shipping tax amounts will be shown in the Order Report. Additional information regarding taxes collected can be found in the Sales Tax report in the Tax Document Library.


BMVD sellers

When you enable reduced handling and transit times for Standard and Expedited shipping for your Books, Music, Video, and DVD (BMVD) products, four new columns will appear permanently on your Order Report:

  • earliest ship date

  • latest ship date

  • earliest delivery date

  • latest delivery date


Order Report field definitions

The following fields are available in the Order Report.

This list is not exhaustive. Additional fields may be available for the order report. See CustomizationInfo and CustomerOrderInfo Fields.

Column NameDefinition
Order ID

order-id

Amazon's unique identifying number for the order. Used for shipping confirmation and post-order processing.

Example: 058-3563777-5518068

Order item ID

order-item-id

Amazon's unique identifying number for the item in an order. Used for shipping confirmation and post-order processing.
Purchase date

purchase-date

Date the order was placed, in yyyy-mm-dd format.

Note: Unless you specify a different shipping lead time, you have agreed to ship the order within two business days of this date.

Payment date

payments-date

Date that the buyer's credit card was charged and order processing completed, in yyyy-mm-dd format.
Buyer email

buyer-email

Buyer's email address

Example: johndoe@somecompany.com

Buyer's full name

buyer-name

Buyer's full name

Example: John Doe

SKU

sku

Stock Keeping Unit. The seller-defined unique identifier for a product.

Example: AA786936215595

Product name

product-name

Short title for the product, displayed on the product detail page and in the browser title bar.

Example: Snowboard

Quantity purchased

quantity-purchased

Quantity purchased.
Currency

currency

Currency type

Example: USD

Item price

item-price

Price a buyer paid for the item(s). All amounts are aggregates of the quantity, not unit prices.

Example:

Item Price = $10
Quantity = 2
Item price displayed = $20


Gift wrap price

gift-wrap-price

Price a buyer paid for gift wrap. All amounts are aggregates of the quantity, not unit prices.
Shipping price

shipping-price

Price a buyer paid for shipping. All amounts are aggregates of the quantity, not unit prices.
Item tax

item-tax

Tax a buyer paid connected to the item. All amounts are aggregates of the quantity, not unit prices.
Gift wrap tax

gift-wrap-tax

Tax a buyer paid connected to the gift wrap. All amounts are aggregates of the quantity, not unit prices.
Ship service

ship-service-level

Type of shipping selected by the buyer when ordering the item; for example, standard, expedited.
Recipient name

recipient-name

Name field of "Ship To" address.
Recipient name + PO NumberEnables the purchase order (PO) number to append to the Recipient name field in Order Details, Order Reports, and Marketplace Web Service when a business customer provides a PO number for seller-fulfilled orders. Disable if you are already including the PO number on the shipping label and packing slip or don’t want to include the PO number for other reasons. For more information, see our Help page, What do I need to know about packing slips and purchase order numbers?
Ship address (3 columns)

ship-address-1

First line of "Ship To" address.
ship-address-2Second line of "Ship To" address.
ship-address-3Third line of "Ship To" address.
Ship city

ship-city

City of "Ship To" address.
Ship state

ship-state

State, province, or region of "Ship To" address. Varies with country of origin.

Note: Abbreviations can vary depending on how it was entered by the buyer.

Ship postal code

ship-postal-code

ZIP code or postal code of "Ship To" address. Value format depends on destination country.
Ship country

ship-country

International Standards Organization two-letter country code (ISO 3166-2 compliant).

Example: US

Gift wrap type

gift-wrap-type

Type of gift wrap selected by the buyer.

Example: Birthday balloons.

Gift message text

gift-message-text

Buyer's gift message.
Gift wrap price

gift-wrap-price

The price of the gift wrap selected by the buyer.
Gift wrap tax

gift-wrap-tax

The amount of tax paid on the gift wrap.
Item promotion discount

item-promotion-discount

Amount discounted from orders that qualify for either a money-off or a percent-off promotion.
Item promotion ID

item-promotion-id

Promotion ID associated with money-off or percent-off promotion.
Shipping promotion discount

shipping-promotion-discount

Amount discounted from orders that qualify for free shipping.
Shipping promotion ID

shipping-promotion-id

Promotion ID associated with free shipping promotion.
Delivery instructions

delivery-instructions

Additional delivery instructions.
Order channel

order-channel

Information about how an order was placed.
Order channel instance

order-channel-instance

Information about how an order was placed.
Is business order?

is-business-order

Indicates if the order is from an Amazon Business customer.

Example: true, false

Purchase order number

purchase-order-number

The buyer's purchase order number (for orders from Amazon Business customers). This must be included on the customer package packing slip or on the package shipping label. For more information on packing slips and purchase order numbers, click here.
Price designation

price-designation

Indicates the type of business price that the buyer used. Learn more about business prices. (Amazon Business Seller Program only.)
Buyer company name

buyer-company-name

The registered company name of the Amazon Business customer who created the order. This is a freeform text field for alphanumeric characters. (Amazon Business Seller Program only.)

Example: Acme Business Supplies, Inc.

Licensee name

licensee-name

Name of the individual on the professional license that has been provided by the customer.

Example: Jane Doe 12345

License number

license-number

Professional license number provided by the customer.

Example: 12345

License state

license-state

State where professional license number is valid.

Example: TX

License expiration date

license-expiration-date

Professional license expiration date provided by the customer.

Example: 2016-08-20

Address-Type

Address-Type

Informs you as to whether the customer Ship to address is commercial or residential.

Number-of-items

Number-of-items
Indicates the total number of items that are included in an ASIN.
Is Transparency?Example: true, false; Indicates if ASIN is enrolled in Transparency. Learn more.
Global Express

is-global-express

Indicates if the order is from Global Express Program

Example: true, false

Notes:

  • purchase-order-number is added by default for all Amazon Business customers and can be toggled on or off using the Order Report Column Picker. The purchase-order-number must be provided on the customer package packing slip or on the package shipping label. For more information, clickhere. Amazon Business customers can select or deselect business-buyer and business-price in a group, and select or deselect company-name separately.

  • Additional fields are available for the Orders Report if you use the MWS API to retrieve the report using an XML feed. Visit CustomizationInfo and CustomerOrderInfo Fields.

Important: Your order reports now include an email address that you can use to contact your buyer regarding your transaction with the buyer. Please note that if you choose to use this email address to communicate with your buyer, that email message and all further communications between you and your buyer using this service will be copied and stored by Amazon. By using this service, you consent to this action. Learn more about Buyer-Seller Messaging.


CustomizationInfo and CustomerOrderInfo fields

To simplify the Order Report, only the following CustomizationInfo and CustomerOrderInfo fields are available in Orders report feeds.

Note: The fields in your report will vary based on your seller account type, therefore you will see only a subset of the following fields in your Orders reports feeds.


CustomizationInfo fields

All sellers
ConditionIndicates the condition of the item
ConditionTypeSub-type of Condition: provides extra detail about the item's condition
SD-EndTimeProvides the scheduled delivery end time of an order
SD-StartTimeProvides the scheduled delivery start time of an order
SD-WindowTZIndicates the time zone of the scheduled delivery end and start times
ListingIDAn identifier created by Amazon when you create a listing; consists of 4 digits, a capital letter, and 6 more digits
DateListedDate when the item was listed on Amazon
UPCUniversal Product Code
MarketplaceIDAmazon marketplace identifier
CompoundTitleThe title of the ASIN, which may include extra information such as product-type
Checkout by Amazon
CBAShipLabelProvides shipping information for Checkout by Amazon orders
orderChannelThe sub channel through which a sale was made for CBA orders
SKUA seller-defined unique identifier for a product
PromotionIdProvides the Promotion ID associated with an order
sales-channelChannel through which the order was purchased
WeightIndicates the weight of the item
PromotionCodeProvides the Promotion Code associated with an order
urlThe primary domain of the marketplace the order was placed through


CustomerOrderInfo fields

All sellers
GiftOptionGiftwrap description


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