“需要緊急幫助”選項(xiàng)

利用【聯(lián)系賣(mài)家支持】表單中的【需要緊急幫助】選項(xiàng)，您可以重點(diǎn)標(biāo)記對(duì)買(mǎi)家或您的業(yè)務(wù)具有重大影響的業(yè)務(wù)關(guān)鍵問(wèn)題。

標(biāo)有“需要緊急幫助”的問(wèn)題將先于常規(guī)非緊急問(wèn)題得到優(yōu)先處理。

以下是關(guān)于該選項(xiàng)適用場(chǎng)景的一些示例：

1. 您的商品存在價(jià)格錯(cuò)誤，但您自己無(wú)法更正。

2. 您的價(jià)格在您做出修改 24 小時(shí)后仍未生效。

3. 您的賬戶(hù)被入侵。

4. 您上傳的輸入數(shù)據(jù)或商品信息在上傳 24 小時(shí)后仍未顯示。

5. 您在接收付款方面遇到問(wèn)題。

6. 您的已的 ASIN 遇到問(wèn)題。

請(qǐng)酌情使用該選項(xiàng)，僅在買(mǎi)家或您的業(yè)務(wù)需求亟需盡快處理時(shí)，將問(wèn)題標(biāo)記為“需要緊急幫助”。

The "Urgent Help Needed" Option

The Contact Seller Support form has an Urgent Help Needed option that enables you to identify business critical issues that have a significant impact on buyers or your business.

Cases that are marked "Urgent Help Needed" will be prioritized ahead of regular non-urgent cases.

Here are some examples of when to use this option:

1. You have pricing errors and are unable to correct them yourself.

2. Your pricing updates are not taking effect 24 hours after updating them.

3. Your account has been compromised.

4. Your uploaded feeds or product listings are not reflected 24 hours after uploading them.

5. You have an issue related to receiving disbursements.

6. You have an issue with your brand registered ASIN.

Please exercise discretion and only mark cases as "Urgent Help Needed" when expedited resolution is critical to buyers or your business.

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特別聲明：以上文章內(nèi)容僅代表作者本人觀點(diǎn)，不代表ESG跨境電商觀點(diǎn)或立場(chǎng)。如有關(guān)于作品內(nèi)容、版權(quán)或其它問(wèn)題請(qǐng)于作品發(fā)表后的30日內(nèi)與ESG跨境電商聯(lián)系。